Changelog
Follow up on the latest improvements and updates.
RSS
fixed
Weekly Bug Summary
Fixed
- An issue where your narratives, flags, and defects weren't saving properly
- The recommendation menu that wasn't dropping down when adding a new defect comment
Fixed
- Publishing error that occurred when trying to publish 100% completed reports from the mobile app after successful sync
- Special characters displaying as question marks (?) instead of showing correctly
- Delete function not working for sections, items, and comments when using the web editor on mobile devices
We just released a new feature that allows company admins to update the advanced automations for inspections booked in the future without having to do it per inspection.
How can I use this?
On the Automations page click on the gear icon beside the title to open Automation Settings

At the bottom of the settings drawer there is a new option for Update Automations along with some clarifying details on which inspections this will update automations for vs which ones it will not affect.

Note you will also see
Last updated:
under the button indicating when this was last done and by whom.fixed
Weekly Bug Fixes
Fixed:
- Web Editor: Fixed an issue where trying to delete sections, items, or comments would open the duplicate window instead of providing the selection to delete or duplicate.
- Report Syncing: Made some behind-the-scenes improvements to keep your report data syncing smoothly between devices
- Report Data Security: Added extra protection for your inspection report data to keep it even more secure
improved
fixed
Weekly Bug Fixes and New Mobile App Version
Web Editor Weekly Bug Fixes
Fixed:
- Save button for comments and photo captions now appears at all zoom levels
- Address edits now update correctly across inspection reports and PDFs
📱 New Mobile App Version: 10.23.9
Rolling out now on Apple and Android. Here's what's included:
- General performance improvements
- 4-Point PDF: Brand/model under Main Panel and Second Panel names getting cut off
improved
Scheduling
Small update to New Order Form
We just released a few small UI changes to the New Order Form.
This should not change your workflow if you are leveraging the New Order Form but it should clean up the experience a bit more making it easier to scan. It also sets the stage a bit better for the upcoming release of the Advanced version of the New Order Form.
Note: The button to switch to Client or Agent Search has been moved to the bottom of the form.

If you are a company that is not yet on Advanced and haven't yet tried out the new order form check out the article here to see how to check it out.
improved
Choose Your Default Comment View
You now have control over which comment type appears first in the report editor: Defects or Informational Comments.
This update restores flexibility for inspectors who rely on Informational Comments to organize their thoughts or write chronologically, as well as for inspectors who requested that Defect Comments be displayed first.
Now you can:
- 🧠 Set your preferred default tab for Comments
- 🔄 Switch back to Informational-first if that fits your flow better
To update your preference
:- Click the ⚙️ gear icon at the top of the Comments section.
- Select Editor Preferences.
- Use the Default Selected Tab dropdown to choose what you’d like to see first.

fixed
Mobile v10
Mobile App Version: 10.23.8
🐛Bug Fix:
- Comment text not saving or disappearing
fixed
Mobile v10
Mobile App Version: 10.23.7
Rolling out now on Apple and Android. Here’s what’s included:
🐛Bug Fixes:
- Comment narratives weren’t scrolling properly on Samsung phones
- Location tags were showing up twice after syncing to the web
- Unchecked comments and items weren’t saving correctly
- Bottom bar on Android was covering buttons and media tools
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