Changelog

Follow up on the latest improvements and updates.

RSS

What's New
For companies that offer
Insurance and Security
to their clients, Home Security now also appears in the Client Portal consent pop-up — the same place clients already see Insurance. It remains on the Special Offers page as well. Clients can now opt in to Insurance, Security, both, or neither, and we'll match them with a single partner for each service they select.
Why It Matters
Nothing new is being added to your portal — an offer you already provide is simply showing up in one more place where homebuyers will see it. If you offer these programs, your clients get one more useful option at a critical moment, connecting them with experienced professionals who can ease the burdens of closing on and settling into a new home.
Details
  • This change
    only applies to companies that choose to offer Insurance and Security
    in their Client Portal
  • Home Security now
    also appears in the consent pop-up
    , in addition to its existing spot on the
    Special Offers page
  • The pop-up now presents
    both Insurance and Security
    as opt-in options
  • Clients can select
    Insurance, Security, both, or neither
  • Each selected service matches the client with
    a single partner
    for next steps
  • Clients who opt out will
    not be contacted
    , exactly as before
  • Inspectors retain full control
    over which products appear in their Client Portal
Note:
These programs remain available in the US only.
Timing & Audience
This applies only to companies that have chosen to offer Insurance and Security. We're gradually rolling it out across Client Portal traffic over the next few weeks.

improved

fixed

Agreements

Client Portal

Dashboard

Calendar

Search, Login & Payments Bug Fixes

What's New
We fixed several issues affecting search speed and accuracy, mobile agreement deletion, two-factor login for Google accounts, and calendar view customization.
What We Fixed
  • Search Everything is faster and more accurate
    Searching by street address now matches abbreviations like "St" and "Street" in either direction, ranks the best match higher instead of burying it, and no longer slows down on the mobile app.
  • Fixed 2FA setup for Google sign-in accounts
    Admins signing in with Google who needed to set up two-factor authentication were getting stuck on an invalid QR code. The setup screen now works correctly for these accounts.
  • Fixed a stuck spinner when deleting agreements on mobile web
    Deleting an agreement from an inspection on a mobile browser could spin forever without completing. Deletion now works reliably on mobile.
  • Long email addresses no longer overflow in Client Portal payment details
    A long agent email address could spill outside its box on the payment screen. It now wraps neatly within the box.
  • [Improvement] Added a Payment Method placeholder for calendar hover text
    Companies that customize their calendar hover text can now include the payment method, matching what already shows in the default tooltip.
What's New
Fixle Protection Products now give you fine-grained control over which inspections, agents, and clients see offers — instead of an all-on or all-off switch. You can also see exactly what was offered on an inspection and why.
Why It Matters
Tailor Fixle to your business and your relationships, so the right clients get offers and the ones who won't appreciate them don't — protecting your agent relationships while keeping the offers that add value.
Details
  • Fixle Suite master switch
    — One toggle to turn all Fixle offers on or off. Your settings are remembered if you disable and re-enable later.
  • Disable by service
    — Turn off Fixle offers for specific services (e.g. 4-point or Wind Mit inspections). Configurable from Fixle Settings or the Services page.
  • Exclude agents or clients
    — Add specific contacts to an exclusion list so offers never show on their inspections.
  • Manage it where you already work
    — Set exclusions directly from the Edit Agent and Edit Client screens, including from Inspection Details.
  • Auto-enroll in new offerings
    — Choose to automatically enable new Fixle programs as they launch, or turn auto-enroll off to opt in to each one yourself.
  • Offer transparency
    — Inspection Details now shows which Fixle offers were displayed, and if none were, the reason why.
Note:
Nothing changes about your currently configured Fixle settings with this release — you just have better options for more control.
Timing & Audience
All users with Fixle are getting access to these controls, rolling out gradually the week of July 6th.
What's New
This version primarily focuses on sending fixes for the updated text editor and annotator features.
Why It Matters
We want to make sure our newly added features are not only stable, but also make inspecting easier every day. Fixing issues quickly helps us get there.
What We Fixed
  • Fixed an issue where annotated images could occasionally fail to save or disappear when the photo refreshed.
  • Added a Select All option to the description editor menu.
  • Reduced the size of the description editor to reduce scrolling.
  • Improved the item duplicating process to ensure comments are never missing.
Timing & Audience
Available now to all iOS and Android users.

new

improved

Mobile App (iOS/Apple)

Mobile App (Android)

Mobile Annotator Customization plus Crop and Magnify

What's New
The annotation toolbar on mobile has been updated with new customization options, along with Crop and Magnify
Why It Matters
These changes reduce extra clicks — you control where your most-used tools are, added Crop to easily get the image sized how you want, as well as Magnify to zoom in on what is important in the image.
Details
Customizable Toolbar
  • Go to
    Settings > Customize Toolbar
    to add, remove, or reorder annotation tools
  • Your most-used tools stay front and center — no more hunting through menus
Magnify + Crop
  • Both tools are now available on mobile
  • Behavior matches web, so the experience is consistent across platforms
How to Enable
  • There are two different ways to enable the improved annotator
  • Off by default
  • To toggle on: open the
    web editor
    → Click the gearwheel → toggle Annotator Improvements on
  • To toggle on: open the
    mobile app version 10.37.0
    → Hamburger menu (top left) →
    Settings
    Improved Annotator
  • Note:
    This setting controls both web and mobile. Crop and Magnifier require the updated annotator to be enabled on both platforms to work.
Timing & Audience
Rolling out slowly to users in the coming weeks. Requires mobile version 10.31.0
What's New
The Web Annotator has been rebuilt with a new layout, smarter tools, and feature parity with the mobile app — making it faster and more consistent to annotate photos on web.
Why It Matters
Inspectors who annotate on web now get the same experience as mobile, more control, and tools that remember their preferences.
Details
New UI Layout
  • Tools moved from a bottom icon-only toolbar to a labeled left sidebar
  • Sections organized by function: Annotate, Crop, Color, Rotate, Brightness
  • Matches the mobile app layout for a consistent cross-platform experience
Keyboard Shortcuts
  • Draw shapes faster without clicking the toolbar:
    Cmd/Ctrl + C
    = Circle,
    S
    = Square,
    L
    = Line,
    A
    = Arrow
  • Note:
    Shapes still require mouse to draw — shortcuts select the tool only, they don't auto-apply a shape
  • ESC
    closes the annotator
Annotator Settings
  • Set a default color — dotted circle auto shifts by comment type (green = info, orange = recommendation, red = safety)
  • Set a default shape, so your preferred tool is pre-selected every time you open the annotator
Magnifier
  • Draw a circle or square over any area to zoom in
  • Adjustable magnification slider
  • Full image stays intact — the magnifier highlights the zoomed area without cropping
Crop
  • Preset aspect ratios: Free, 1:1, 16:9, 9:16
  • Edit or revert to original after cropping — the original image is always preserved
Undo / Redo
  • Now available on web, matching mobile behavior
  • Reset option wipes all changes — requires confirmation
Custom Color Picker
  • Full color customization now available on web
  • Color swatches appear inline in the sidebar — no longer a floating panel
Caption + Location
  • Caption field moved to the top of the annotator for faster access
  • "Add Location" button surfaces premade caption options
  • Or type a custom location directly in the caption bar
How to Enable
  • There are two different ways to enable the improved annotator
  • Off by default
  • To toggle on: open the
    web editor
    → Click the gearwheel → toggle Annotator Improvements on
  • To toggle on: open the
    mobile app version 10.37.0
    → Hamburger menu (top left) →
    Settings
    Improved Annotator
  • Note:
    This setting controls both web and mobile. Crop and Magnifier require the updated annotator to be enabled on both platforms to work.
Timing & Audience
Rolling out in stages, coming to you in the next few weeks
What's New
The Web Editor now has a single, unified search bar that replaces the old dual search bars — with filters, sorting, and keyboard navigation built in.
Why It Matters
Finding and editing comments in large reports is faster and more precise. You can filter by comment type or severity, sort results your way, and jump directly into editing without losing your place.
Details
  • One search bar
    replaces the previous full report + current item dual search bars
  • Filter by comment type
    — Informational, Limitations, Defects
  • Filter by attributes
    — Flagged, Incomplete, Has Media, Checked (Checked = actively counting toward report completion)
  • Filter by severity
    — Safety Hazard, Major Defect, Minor Defect — useful for polishing and finalizing reports
  • Sort results
    by Relevance, Template Order, or Alphabetical — sort preference saves across inspections
  • Search scope toggle
    — search the whole report or a specific section
  • Search Titles + Body or Titles only
  • Results show
    each comment's location, type, and whether it has media attached
  • Click a result
    to open the comment drawer — edit content, use AI Comment Assist, add/manage media, flag, copy, delete, view in editor, or jump to the published report preview
  • Keyboard navigation
    — arrow keys + Enter to move between results, ESC to close, Cmd/Ctrl K to open search
  • Search settings
    — set your default scope
To enable Unified Search
(off by default):
Click the
gearwheel
→ toggle
Unified Search
on
To disable:
Click the
gearwheel
Editor Preferences
→ toggle
Unified Search
off
Timing & Audience
Rolling out slowly to all Web Editor users over the next couple of weeks.

improved

Mobile App (iOS/Apple)

Mobile App (Android)

Inline Text Editor for Mobile

What's New
The comment description editor is now inline on the comment screen — no separate step required. Formatting tools, table editing, and video playback are all accessible without the improved text editor.
Why It Matters
Inspectors can format and edit comments faster, directly in the flow of their work — fewer taps, fewer interruptions.
Details
  • No extra tap to edit.
    The description editor opens directly on the comment screen. Tap
    Edit
    anytime to open the editor for a larger view.
  • Formatting toolbar always visible.
    Bold, italic, underline, text color, links, and clear formatting are accessible inline.
  • Table support.
    Tables created on web now render correctly on mobile — including header rows, nested content, and the ability to add rows and edit inline.
  • Video embeds now display on mobile.
    Videos added via the web editor are now visible and playable in mobile comments.
  • Fixed: cursor jumping when applying text color.
    Formatting no longer moves your cursor unexpectedly.
  • Fixed: link editing on iOS and Android.
    Links can now be added and edited on both platforms.
  • Requires
    mobile app version 10.30.1
    (iOS and Android)
Enabling or Disabling the Inline Editor
The inline editor is
off by default
. To toggle it on or off:
Hamburger menu (top left) >
Settings
>
New Inline Text Editor
Timing & Audience
Available to all users on version 10.31.0. Rolling out slowly over the coming weeks — not everyone will see it immediately.

improved

fixed

Mobile App (iOS/Apple)

Mobile App (Android)

Mobile App Version 10.31.0

What's New
Version 10.31.0 includes bug fixes and stability improvements.
Why It Matters
This release includes search sorts while resolving several issues that were getting in the way of everyday workflows.
Details
  • Sort Options in Mobile Search
    — Search results can now be sorted on mobile by default, relevance, template, and alphabetical. The current sort logic stays as the default for muscle memory.
What We Fixed
  • Gallery picker restored
    — We heard the feedback: the new Google gallery picker wasn't working well for inspectors. We've since added privacy controls that allow inspectors to limit gallery access, which gave us what we needed to bring back the familiar picker. We're continuing to work on a long-term solution.
  • Keyboard stuck open on iPhone
    — Fixed an issue where the keyboard would not dismiss after typing.
    (iOS)
  • "Choose a Recommendation" menu couldn't be closed
    — The X button now works correctly.
  • Copy email confirmation hidden behind Contact modal
    — Fixed an issue where the copy confirmation appeared behind the Contact options panel.
Timing & Audience
Available now to all iOS and Android users.

new

improved

Integrations

Settings

Mailchimp Integration Just Got an Upgrade

What's New
We've released an improved Mailchimp integration with more control over what syncs between Spectora and your Mailchimp audience, including clients, agents, contact tags, phone numbers, and agent birthdays.
Why It Matters
You get cleaner, more complete contact data flowing into Mailchimp automatically — less manual list management and more targeted marketing to the right people.
Details
  • Choose to sync
    Clients
    ,
    Agents
    , or
    both
  • Contact tag syncing
    options for better segmentation
  • Phone number syncing
  • Agent birthday syncing
  • Accessed via the new Spectora **Integrations** page
Note:
Already using the Mailchimp integration? You can upgrade in just a few simple steps. Watch the video walkthrough.
New to the integration? Setup is quick — this article walks you through it.
Timing & Audience
Live now for all companies. Admin users have access for setup and configuration.
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