A clear and accurate descriptor on your client's bank statement helps them remember the charge is legitimate.
Previously with Spectora Payments,
if you did not manually updatethis information, the descriptor would default to www.spectora.com.
With this improvement:
- Spectora Payments now defaults the statement descriptor to: company name and service provided.
- The company name is truncated to 10 characters, followed by an "*", and then the service name.
- The total number of characters is 22 (dictated by payment processors, not Spectora).
- Example:Top Inspec*Mold
- You can override this by manually setting your statement descriptor under Settings>Payments>Statement Options.