Hello!
A clear and accurate descriptor on your client's bank statement helps them remember the charge is legitimate
. Previously with Spectora Payments,
if you did not manually update
this information, the descriptor would default to www.spectora.com. With this improvement:
- Spectora Payments now defaults the statement descriptor to: company name and service provided.
- The company name is truncated to 10 characters, followed by an "*", and then the service name.
- The total number of characters is 22 (dictated by payment processors, not Spectora).
- Example:Top Inspec*Mold
- You can override this by manually setting your statement descriptor under Settings>Payments>Statement Options.