What's New
- You can now control how Repair Request Builder (RRB) works for your company directly from your company settings — no more submitting a request to our team to turn it on/off, enable a disclaimer, or change how it's surfaced to clients.
Why It Matters
- Manage your own RRB experience instantly, without waiting on support to make changes for you.
Details
New
RRB Settings
section under Settings → Business Tools
- Only users with permission to edit company settings will see this section
Three controls in one place:
- RRB Enabled– turns Repair Request Builder on or off entirely
- RRB Promoted (Client Portal)– controls whether RRB is actively surfaced to clients (dashboard card and left-nav item)
- RRB Disclaimer– adds a disclaimer to RRB content (web preview, web view, and PDF), with a free-text field so you can customize the wording
If you had RRB configured for your account before this update, your existing setup carries over automatically — nothing changes on your end unless you update a setting yourself
Timing & Audience
- Rolling out to all inspectors the week of August 4