Here are a few small updates we’ve shipped recently.
1. Recommended Contractors now uses your defect label
If you’ve renamed “Defect” in your template and report settings (for example, to “Observation” or “Deficiency”), Recommended Contractors now uses your label too. Before, it always said “defect.” You don’t need to do anything. Your existing label is picked up automatically.
2. Removed the photo download button from report videos
Videos in the web report were showing the download button from the photo viewer, which didn’t work for videos. We’ve removed it from videos to keep the viewer clean and avoid confusing clients. Photo downloads are unchanged.
3. Fixle Security offers no longer overlap with Secure24 auto-send
If your company uses the Secure24 integration and Secure24 auto-send is on for an inspection, Fixle Security offers won’t appear on that same inspection. Your client gets one security offer instead of two. On Inspection Details you’ll see a note that Security was turned off because it conflicts with your Secure24 integration. If auto-send is off, or you don’t use the Secure24 integration, nothing changes.
A quick note if you use Secure24 auto-send: it shares your client’s information with Secure24 automatically upon report publish, so some clients are surprised when they get a call they weren’t expecting. Giving your client a heads-up ahead of time that Secure24 may reach out goes a long way toward a smooth experience. Fixle’s Security offer works differently: your client chooses whether to be contacted, and if they don’t opt in, no one reaches out.