What?
We have updated the following default email templates to improve spacing (for readability) and incorporate the appropriate new placeholder button (for clarity of action requested).
- Booking Confirmation Client (scheduling)
- Client Reminder One (pre-inspection)
- Notify Client On New Agreement
- Notify Client On New Charge
- Report Ready
Why?
Previously all of these default templates used the {{INSPECTION_LINK}} placeholder which rendered to the recipient with a label of "Inspection Details". That generic label confused some recipients and did not clearly communicate what action to take.
Result?
The default template now uses the following placeholders:
- Booking Confirmation Client (scheduling): Sign & Pay Link
- Client Reminder One (pre-inspection): Sign Link
- Notify Client On New Agreement: Sign Link
- Notify Client On New Charge: Pay Link
- Report Ready: View Report On Client Portal Link
No changes have been made to the Client Portal. The changes outlined above are to Email Templates.
NOTE: If you have made edits to the default template, you will not see these updates. We didn't override your changes. If you have not made edits and are therefore using the default templates, you will see these improvements. Of course, if you want to continue to use the {{INSPECTION_LINK}} placeholder you can do so by editing these defaults.